Fees, Terms & Conditions

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Pricelist

Individual psychotherapy€100 per 45 mins

Generally, I work in blocks of 75 or 90 minutes. This means costs of €150 to €200 every two weeks.

Couples therapy, family therapy, relationship coaching, marriage counselling€200 per session (90 mins)

Sessions take place with couples and families every 1-2 weeks depending on their stability and requirements.

Coaching and supervision with private individual€100 per 45 mins (excl. 20% VAT)

Generally, I work in blocks of 75 or 90 minutes. This means costs of €150 to €200 every two weeks.

Corporate coaching€180 for 60 mins (incl. 20% VAT)
Explanatory Notes
Psychotherapy, couples and family therapy are exempt from VAT and as such the net costs listed here are also the final costs. You can find more information about partial refunds for the costs for psychotherapy from the Austrian health system (Krankenkasse) on this page here.

Fees are adjusted from time to time to reflect changes in market prices, inflation, and costs. Should I have to adjust my fees during an ongoing therapy/coaching process I endeavor to inform these clients three months in advance so that they can plan accordingly.

Costs of the Initial Consultation

According to psychotherapy and coaching research the initial consultation is one of if not the most important session and has a considerable influence on the success of the further process. In the initial consultation we will discuss the topics and challenges which you are facing, the terms and conditions of our cooperation, your expectations of me and how I think I can help you. Most importantly it should also be used to evaluate the fit between us on an interpersonal level. We need to gel for our work together to be effective. Should that not be the case I will suggest alternate ways for you to proceed. The initial consultation has in any event an intrinsic value and is therefore chargeable at the standard rate.

Accepted Forms of Payment

Sessions with private persons are to be paid in cash directly at the end of the session. Sessions which have are financed by companies may be paid by bank transfer. Payments are to be made within 14 days of receipt of invoice.

Please note that I do not have the technical means to accept either credit or debit cards.

Reimbursement from the Austrian health service

I do not offer fully subsidized therapy whereby costs are completely covered by the Austrian health service (Krankenkasse). Partial reimbursement of the costs is however possible (see below).

Please note here that couples and family therapy, marriage counselling and coaching are not covered by your Austrian national health insurance and as such the costs for these services cannot be reimbursed. Reimbursements from the Krankenkasse are only possible in cases where a psychological illness can be diagnosed according to the existence of corresponding symptoms.

The partial reimbursement you are entitled to varies according to the Krankenkasse you are insured with:

  • WKGG, SVA: 28€ per 50 mins
  • BVA: 40€ per 50 mins
  • VAEB: 28€ per 50 mins
  • SVB: 50€ per 50 mins

Applying for reimbursement

In order to get a reimbursement from the Austrian health system (Krankenkasse), you must do the following:

  1. Either after the initial consultation with your psychotherapist or between the initial consultation and the second session, you should obtain a referral for psychotherapy („Überweisung für Psychotherapie “) from one of following health professionals (doctors):
    • General Practitioner
    • Specialist for neurology
    • Specialist for psychiatry
  2. You should bring this referral with you to the next session.
  3. With your psychotherapist you should then fill out an application for reimbursement from the relevant Krankenkasse. You should make sure that you know which Krankenkasse that you are insured with. Your doctor should be able to tell you this on the basis of your e-card.
  4. Together with the referral for psychotherapy you should send the application for reimbursement to the relevant Krankenkasse for approval. You will receive a letter in the post informing you whether the application has been approved or rejected.
  5. If your application is approved, you can then send the invoices for session to the Krankenkasse who will reimburse you accordingly.

The Krankenkasse will only approve up to a specified number of sessions (typically 20 to 30 sessions assuming that there are corresponding symptoms to justify this). Once you have used up this contingent it is necessary to fill out an application for further sessions in order to continue to receive reimbursements.

Cancelling and rescheduling sessions

Cancelling and rescheduling sessions in under 48 hours


Booked sessions must be cancelled at the latest 48 hours in advanced of the agreed time. If the session is not cancelled within 48 hours of the start time of the session, then the session will be invoiced at the normal rate for the arranged duration.

I obligate myself in the same fashion to inform clients at least 48 hours in advance should I need to cancel or reschedule as session. Should I not be able to do this, then I will offer you a free session of a duration equivalent to the cancelled/rescheduled session.

Both clients and I are allowed once per calendar year to cancel or reschedule a session in under 48 hours without any consequence.

Cancelling and rescheduling sessions over 48 hours in advance


Frequent cancellations and rescheduling mean an investment for me in terms time or money (if the organization of appointments is outsourced). I understand that the demands of modern life can mean that cancellations/rescheduling are often unavoidable but owing to the costs that accrue there is a limit on the amount of flexibility that I can offer free of charge.

I am prepared therefore to carry the costs for rescheduling any given session up to two times. As of the third request in a row to reschedule I will charge an admin fee of €20 per rescheduling request.

Duration of psychotherapy and coaching


The question is often asked, how long a therapy of coaching process will/should last. My answer here is that in some respects personal development works in much the same way as physical development. If you want to get “fit” and you ask a fitness trainer how long it takes to get “fit” then he will probably ask you want you mean by “fit” and he will need to evaluate how “fit” you are currently. Even supposing he has this data, then there will be other factors that play a role in how quickly you will get “fit”, such as how often you train, with how much motivation and your readiness to try out various exercises. Now if you substitute the word, “fit” here for your goal in therapy you will see that the statements still hold true.

That having been said, I work with so-called “brief therapy” forms. These forms of therapy are based on methods that place value on the efficiency and effectiveness of treatment so that therapy can be completed in the shortest possible time. As a rule, it should be possible to notice a change within five to ten sessions. You should however be aware that a course of psychotherapy normally runs over a longer period of time. To change the learnt behaviors and habits of a lifetime you usually need to invest substantial time and effort! Coaching processes on the other hand typically last between 5 and 10 sessions.

Confidentiality and data protection


Confidentiality and discretion are essential for psychotherapy and coaching. It is important for me that my clients can feel comfortable and safe in opening up and that they know that whatever is said in the session will go no further. I would like to emphasize this point here therefore: anything and everything that is said during a session is confidential and I will not pass information on to persons who are not present, even if these persons are relatives or health professionals who consider themselves to have a right to the information. This obligation is a legal requirement and is regulated by the psychotherapy statute (1990).

Dealing with secrets in couples and family therapy


In settings where more than one person is present, e.g. couples and family therapy, then an atmosphere of balance (everyone is equal), transparency and openness is important. Without these qualities, trust and safety in the room is difficult.

In these settings I cannot therefore maintain secrets (e.g. one person is having an affair but no one else should know this) between persons present. Also, you should be prepared to share the contents of mails, text messages sent letters sent to me and conversations you have had on your own with me.

There are exceptions to this rule: if the revelation of a secret would endanger the safety of one of the persons present or if revealing a secret would expose something very intimate or traumatizing for someone for instance. An example here would be if one of the person’s present has revealed to me in a single session that they were abused in their childhood but that they do not want anyone else to know about this.

Communication with me outside of sessions


Communication with me outside of sessions must be conducted exclusively via telephone, text message, post or e-mail. Owing to the legal situation (data protection laws), I cannot respond to communication via social media channels (Facebook, Twitter etc.) or chat apps.

Sensitive documents, e.g. diagnostic reports, are best handed to me in person or sent in the post and not via e-mail. Similarly, I will avoid sending sensitive documents by e-mail wherever possible.